Crisp enables Webflow developers to embed a fully-featured live chat widget that goes far beyond basic messaging, combining real-time customer support with CRM functionality and marketing automation.

For Webflow projects, Crisp integrates seamlessly via a simple embed code, allowing you to add live chat to any page without custom coding. The platform's shared inbox makes it ideal for agencies managing multiple client sites—your team can collaborate on customer conversations in real time, assign chats to specific team members, and maintain conversation history across sessions. The built-in knowledge base feature lets you create self-service help centers that can be accessed directly from the chat widget, reducing support load while keeping users on your Webflow site. Crisp's automated campaigns allow you to trigger targeted messages based on user behavior (like time on page or exit intent), turning the chat widget into a conversion tool rather than just a support channel.

Unlike standalone chat tools, Crisp's integrated CRM means you can track leads, segment users, and manage customer relationships without needing separate platforms—particularly valuable for Webflow e-commerce sites or SaaS landing pages. It's ideal for freelancers and agencies who want to offer clients a complete support solution, and e-commerce builders looking to boost conversions through proactive engagement.