LiveChat enables Webflow users to embed a fully-featured customer support platform directly into their sites, turning static pages into interactive service hubs without any backend development.
Unlike basic chat widgets, LiveChat offers a complete ticketing system, team collaboration tools, and integrations with CRMs and help desk software, making it a scalable solution as your client's business grows. It's ideal for agencies building client sites that require ongoing customer engagement, e-commerce stores, and service-based businesses that need to capture leads and provide immediate support.
Add LiveChat to Webflow by inserting the LiveChat tracking code into your site's custom code section in Project Settings. Create a LiveChat account, customize your chat widget, then paste the provided script into Webflow. The chat widget appears automatically on your published site.
LiveChat provides enterprise-grade customer support features including real-time messaging, chatbots, ticketing, and analytics. For Webflow sites, it adds professional customer communication without backend development. Capture leads, answer questions instantly, and provide support—improving conversion rates and customer satisfaction.
Provide real-time customer support, qualify leads through chat conversations, automate responses with chatbots, integrate with CRM systems, track visitor behavior, send proactive chat invitations, and manage customer conversations across multiple Webflow sites from a unified dashboard.
LiveChat is more feature-rich than simpler options like Tidio or Tawk.to, offering advanced routing, analytics, and integrations. It's more expensive but provides enterprise-level support tools. For basic chat needs, simpler alternatives work well. For comprehensive customer support platforms, LiveChat excels.
Webflow Developer, UK
I love to solve problems for start-ups & companies through great low-code webflow design & development. 🎉
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