The Glasgow School of Art is one of Europe's most respected creative institutions, with a global reputation for artistic excellence and innovation. But their website was struggling under the weight of serving too many audiences with too little editorial structure.
Students, alumni, researchers, prospective applicants, and the wider creative community all arrive on the site with fundamentally different needs, and the existing information architecture wasn't routing them efficiently to what they were looking for.
Beyond structure, the site had accumulated performance and accessibility issues that were affecting Core Web Vitals and the overall user experience. For an institution that teaches and celebrates visual excellence, a website with layout inconsistencies and slow load times sends the wrong message to every audience it serves. It undermines the very standards the institution exists to uphold.
GSA's editorial calendar is intense and culturally significant: exhibitions, degree shows, academic events, research publications. Each one demands its own digital presence, and the site needed to support rapid content rollouts without breaking layout consistency or requiring developer intervention every time a new exhibition page went live. The platform had to be robust enough to handle creative variety without becoming fragile.